First Impressions Coordinator/Administrative Assistant

Are you seeking a role that is both challenging and rewarding? Consider Nottingham Spirk where your contributions make a difference.

About Us

Nottingham Spirk is a Cleveland, Ohio-based, design services consultancy.

Founded in 1972, Nottingham Spirk (NS) helps corporate innovators grow their businesses by partnering with them from design to delivery, to create remarkable product innovations, medical devices, consumer product packaging, and more. With every discipline needed for your project in-house, we help our client-partners disrupt their industries, improve the lives of consumers, and change the world.

With 1,500 issued patents and counting – and a 97% commercialization rate – the things we create make it to market.

Summary

We are seeking candidates for the position of First Impressions Coordinator/Administrative Assistant. This position plays an important role creating a welcoming experience for our visitors and guests. The ideal candidate must be an energetic, flexible, highly organized, and friendly professional with a deep commitment to relationship building and customer service. He/she enjoys meeting and interacting with people and thrives on working with a variety of personalities and projects.

Responsibilities include:

• Provides best in class service to external clients and prospects, business partners, vendors, job applicants and associates in person, over the telephone and by email correspondence.
• Acts as the first point of contact for visitors, greeting visitors by name and welcomes them to NS. Has advanced knowledge of who is coming to visit and who is hosting their visit.  Maintains visitor sign in and badge processes and supports routine security protocols.
• Answers the main office phone in a friendly and timely manner, screens, directs and tracks incoming phone calls to the appropriate party, with a distinct ability to recognize a potential new client.
• Performs a broad variety of administrative duties, including, but not limited to, sorting incoming mail, signing, organizing and securing deliveries, and notifying recipients.  Orders office supplies.
• Light data entry into the financial system to facilitate payment processing. Assist with the weekly check run.
• Monitors scheduling and coordination for the nine conference areas.
• Assists with marketing databases and HR program support.
• Supports various internal committees, monitoring and coordinating event logistics.
• Maintains orderly appearance of the lobby, kitchen, welcome desk and work areas, and stocks supplies, as appropriate.
• Manages set up of various associate lunches and client lunches and/or catering, as requested by management.
• Partners with facilities manager for set up and tear down activities of meetings and other events.

• High school degree a must; Bachelor degree a plus.
• 3+ years of receptionist/administrative experience.
• Strong interpersonal and customer service skills.
• Strong organizational, attention-to-detail and follow-up skills.
• Demonstrated ability to multi-task.
• Proficiency with MS Office (Word, Excel, PowerPoint, Outlook) and use of the Internet.
• Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.

Nottingham Spirk offers:

• Competitive salary
• Flexible, comprehensive benefit package
• Fun, team-oriented culture
• And dog-friendly environment

Apply now!

Equal Opportunity Employer