Officer - Client Onboarding

Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance

We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices.

With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian.

Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise.

Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients.

Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines.

What's In It For You

• Competitive salary 
• We are globally hybrid with 2 days in office (please check the specifics for this role during interview process) 
• Flexible working hours 
• Private Pension Plan fully paid by the company after probation
• Private medical insurance with Catastrophe cover fully paid by the company
• Employee recognition program and spot bonuses 

Main Responsibilities

• Understands the compliance framework.
• Understand regulatory framework of UAE.
• Understand and apply the compliance standard of Ocorian.
• Own the end-to-end onboarding of new clients, ensuring adherence to KYC regulatory standards and account opening requirements
• Will Support all aspects of client Onboarding to include the fulfilment of AML, KYC, and Account Opening requirements.
• Gather input required AML/KYC information and legal documentation to meet all regulatory and internal polices
• Complete required KYC submissions while maintaining low error rates and ensure information is accurate.
• Pre-fill account opening documentation based upon input from Bankers or directly from the client.
• Facilitate client due diligence, including coordinating the compliance team and business development team who have KYC responsibilities.
• Serve as point of contact for KYC and reporting issues for designated clients.
• Escalate with Compliance complex issues surrounding client types and structures, financial products and services, and other AML risk-related issues

Bank account opening

• Preparation of bank forms for bank account opening
• Liaison with bank for bank account opening;
• Attendance at meeting with banker and provision of documents and information.

Company set up/Migration

• Liaison with authorities to request for online portal admin login
• Drafting all required set up application forms and resolutions/POA to be signed by the client and sending them to the client (subject to RM authorization)
• Uploading all KYC and signed documents on Sharepoint or Filesite
• Completing online application, uploading all required documents on the portal and submit the application online
• Follow up and respond to queries from authorities for initial approval
• Accompanying client for signature of Memorandum and Articles of Association and lease is booked with client and authority
• Follow up with Authorities for the issuance of the license, registration certificate and Memorandum and Articles of Association
• Circulating the license, registration certificate and Memorandum and Articles of Association
• Preparation and submission of post licensing work/requirements
• Inform the client to comply with the post licensing requirements: appointment of auditor, company stamp, letterhead, PSA etc.

Job management

• Creation of Job Fee set up, credit memos;
• Drafting and issuance of invoices and credit notes;
• Follow up for payment of invoices.

#LI-EM1

#LI-Hybrid

• Degree in a relevant field
• Minimum 2 years’ experience in the global business sector

Knowledge, Skills & Experience

• Experience in client onboarding and corporate governance is a must
• Proactive and dynamic
• To meet all the required deadlines as scheduled
• Assist the other team members
• Basic knowledge in Ms Excel
• Fluent in English

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful.  These are:

• We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
• We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
• We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
• We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
• We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.

Equal Opportunities for Everyone

Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [email protected].

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.