Senior Client Solutions Manager

What we are looking for:

We are looking for an energetic individual who is keen on accelerating their career in data, tech, and analytics. Ideally, we are looking for someone who is a pragmatic thinker, who can own, lead, and manage key data, technology, and analytics workstreams for the client. The role requires the ability to seamlessly support the solutions team by contributing to the development of Omni enabled solutions and services, to help clients solve marketing challenges with technology and data.  Therefore, this role would suit an ambitious, highly motivated, and organised individual.  One who is capable of both commercial thinking and tactical delivery.

KEY RESPONSIBILITIES: 

Client relationship management  

• Build strong client relationships with our partners across the Omnicom Group, based on clear value propositions, supported by Omni and Annalect capabilities​

Omni & Annalect capability design & optimisation

• Lead and partner with specialist teams to design solutions using Omni & Annalect capabilities to optimise client DTA capabilities

Project delivery 

• Lead, manage, and oversee Omni & Annalect capability project delivery
• Create business cases
• Lead project teams & assist with client-focused project tasks (e.g milestone reviews)
• Consult on client DTA-related challenges

Business Development  

• Input into pitch approaches/solutions, RFIs & RFPs​ and supporting resourcing requirements and commercials.
• Help co-ordinate client growth plans​
• Demo Omni apps and Annalect capabilities

Go-to-market approach

• Support commercial model development​ for specific capabilities
• Support capability specialists on creation/evolution of delivery blueprints.
• Create go-to-market strategy for Annalect capabilities

The ideal candidate:

• Has client-facing experience within the area of data-driven marketing. They have worked in analytics, ad tech, digital or a data-specific role, ideally in a multi-client environment (e.g., agency or consultancy)
• Must have a genuine passion for data-driven marketing, how it can drive real impact for a client’s business and for every consumer’s experience.
• Should be highly organised and able to project manage multiple projects with multiple matrix teams.
• Is a great communicator, and relationship-builder, able to gain the trust of both clients and colleagues.
• Enjoys working in a dynamic environment, networking, and building new relationships.
• Is a pragmatic thinker.
• Is keen to learn and be conversant in latest innovations in data-driven marketing.

Annalect – Who we are

We have built a variety of innovative services and specialist solutions that help brands grow. We build and maintain Omni (Omnicom’s marketing orchestration and insights platform), which gives agency and client teams access to our capabilities as well as the ability to integrate and combine their own data and technology assets with our own. Omni has over 30,000 active users and is recognized in the industry as a leading marketing cloud platform. We continuously innovate the platform’s capabilities to ensure our clients stay ahead in data-driven marketing.

Our team is growing rapidly and are based in over 80 countries around the globe, supported by global and regional team hubs in New York, London, Singapore, Gurgaon, Bangalore, and Hyderabad.

The EMEA team is responsible for global and regional client relationships led from London, as well as the development of new, regionally relevant data-driven marketing capabilities. They form part of our global team and collaborate closely with local market Annalect teams across EMEA as well as regional Omnicom agency partners.

Solutions team – Who we are

Our Solutions team uses data, technology, and analytics to solve performance challenges for our clients and unlock new growth opportunities. They tap into our Omni applications, Annalect capabilities and best-of-breed third-party assets to do so. The team is responsible for Annalect business development, go-to-market strategy, revenue generation, client workstream oversight and relationship building with our agency partners and clients. Solutions team members work alongside our Omni enablement team, helping to ensure we are applying our Omni apps to our clients’ challenges to achieve maximum client benefit. They work alongside our specialist Annalect teams (data science, data operations, data privacy & ethics, product development) to ensure we provide valuable data, technology and analytics services to our clients.

Therefore, members of the solutions team need to have a broad knowledge across topics including marketing decisioning, 1/2/3P data-informed audience planning, budget optimisation, consumer journey planning, personalization, marketing activation, advanced measurement solutions, reporting and data operations. In addition, they will specialise in one of our three core specialist capability areas (audience, measurement, data operations), defining its go-to-market approach.

They are responsible for ensuring our work has a significant client impact, as well as being pragmatic and efficient in managing our specialist team resources and their utilisation. They define the scope of work with the client, agree the commercial terms and ensure we can deliver on time and on budget, balancing competing resource requirements across clients.

Flexible Working

We are committed to supporting and helping Annalectuals have a great work/life balance and a positive attitude to well-being. As part of this we have a flexible and hybrid working model as a core part of how we operate. We believe flexible & hybrid working can increases individual motivation, improves performance and productivity, and reduces stress as well as helping manage wellbeing generally. We will work with you to implement the best flexible working solution for you without compromising team performance and client delivery.

Employee Benefits

We offer pension contributions, life insurance, health insurance, a generous holiday entitlement and many other employee benefits for all. We have an enhanced maternity leave, shared parental leave, paternity leave pay policy.

Diversity

At Annalect, we are focused on equality and believe deeply in diversity & inclusion of race, gender, sexual orientation, religion, ethnicity, national origin and all the other fascinating characteristics that make us different. We welcome remarkable people from a broad range of backgrounds who bring their diverse attitudes, opinions, and beliefs into a culture where you are treated with respect and can be comfortable at work just being you. Embracing our differences results in a stimulating and inspiring environment will lead to everyone viewing the world, our work and each other with fresh eyes. We are keen to encourage applicants from people from all walks of life and we want you to be at your best throughout the recruitment process, please discuss any specific adjustments with a member of the Annalect People team.

IDEAL CANDIDATE 

The ideal candidate: 

• Has client-facing experience within the area of data-driven marketing. They have worked in analytics, ad tech, digital or a data-specific role, ideally in a multi-client environment (e.g., agency or consultancy)
• Should be highly organised and able to project manage multiple projects with multiple matrix teams.  
• Must have a genuine passion for data-driven marketing, how it can drive real impact for a client’s business and for every consumer’s experience. 
• Experience in selling digital solutions in advertising, tech, data or other solutions.
• Is a great communicator, and relationship-builder, able to gain the trust of both clients and colleagues. 
• Enjoys working in a dynamic environment, networking, and building new relationships. 
• Is a pragmatic thinker  
• Is keen to learn and be conversant in latest innovations in data driven marketing  

FLEXIBLE WORKING  

We are committed to supporting and helping Annalect teams have a great work/life balance and a positive attitude to well-being. As part of this, we have a flexible and hybrid working model as a core part of how we operate.  

We believe flexible & hybrid working can increases individual motivation, improves performance and productivity, and reduces stress as well as helping manage wellbeing generally. We will work with you to implement the best flexible working solution for you without compromising team performance and client delivery.  

EMPLOYEE BENEFITS

We offer pension contributions, life insurance, health insurance, a generous holiday entitlement and many other employee benefits for all. We have an enhanced maternity leave, shared parental leave, paternity leave pay policy.

DIVERSITY  

At Annalect, we are focused on equality and believe deeply in diversity & inclusion of race, gender, sexual orientation, religion, ethnicity, national origin and all the other fascinating characteristics that make us different.  

We welcome remarkable people from a broad range of backgrounds who bring their diverse attitudes, opinions, and beliefs into a culture where you are treated with respect and can be comfortable at work just being you. Embracing our differences results in a stimulating and inspiring environment will lead to everyone viewing the world, our work and each other with fresh eyes. 

We are keen to encourage applicants from people from all walks of life and we want you to be at your best throughout the recruitment process, please discuss any specific adjustments with a member of the Annalect People team.