Key Account Manager, Fintech

Optasia is a fully-integrated B2B2X financial technology platform covering scoring, financial decisioning, disbursement & collection. We provide a versatile AI Platform powering financial inclusion, delivering responsible financing decision-making and driving a superior business model & strong customer experience with presence in 30 Countries anchored by 7 Regional Offices.

We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment. The Key Account Manager represents the entire range of Optasia's products and is responsible for cross-selling the company's portfolio into the same account.

What you will do

• Establish productive and professional long-term relationships with stakeholders at all levels
• Coordinate the involvement of company personnel, including service, technical support, finance, marketing and management resources, in order to meet account performance objectives and customer’s expectations
• Assess, clarify and validate customer needs, including roadmaps and tenders, on an on-going basis
• Monitor the market and competitor activities
• Regular reporting on sales activities, opportunities, threats, project progress etc.
• Proactively lead a joint company-strategic account planning process that develops mutual performance objectives and financial targets
• Drive solutions-orientated efforts that address the customer situation
• Ensure accurate business performance reporting, data quality, KPIs on a daily, weekly and monthly basis.
• Achieve assigned service performance targets from SLA and financial perspectives
• Achieve sales targets for new business (cross-selling opportunities)
• On-time payment collection
• Complete strategic account plans that increase customer base, drive sales and KPIs
• Active member of integration project team and ensure on-time service launches
• Maintain high customer satisfaction ratings
• Arrange meetings between CXO level account personnel and the company’s management

What you will bring

• 5+ Years of verifiable experience in Large Account Management
• Proven experience in Financial Services with product oriented background
• Knowledge of Telecom Products and Systems
• Proven sales track record of Telecom and/or VAS services/solutions
• Sound understanding of the culture, politics and (regulatory) policies in South Africa and a good insight into the telecom industry
• Bachelor's or Master's degree

Your key attributes

• Experience with financial statements and reconciliation processes
• Strong interpersonal and relationship building skills
• Modern, consultative sales techniques and results orientated
• Self-motivated and ability to work independently
• Ability to converse with stakeholders of all levels, from C-level to business operations
• Effective influencing, persuasive and negotiation skills
• Highly analytical, converting trends into actions
• Excellent presentation skills
• Pro-active attitude

Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground

Optasia’s Values 🌟

#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.