Client Service Associate

Are you driven by the challenge of connecting top-tier professionals with cutting-edge insights? Are you passionate about accelerating your career in a dynamic, global environment? If so, we want you to be part of the team!

Optimal HR on behalf of its client, a leading force in insights on-demand, is seeking enthusiastic Client Service Associates to join their ranks. If you thrive in fast-paced environments, possess a natural aptitude for negotiation and sales, and are eager to delve into diverse industries, this opportunity is tailor-made for you.

As a Client Service Associate, you will be at the forefront of bridging the gap between esteemed clients and market experts. Your role will involve understanding client needs, conducting thorough research, and matching them with experts.

Responsibilities:

• Assess the suitability of experts based on client requirements
• Facilitate connections between experts and clients
• Develop essential skills in sales, time management, negotiation and professional communication
• Reach out to potential experts through various channels

Requirements:

• 0-3 years of work experience
• Undergraduate degree
• Fluency in English

Good to Have:

• Academic excellence in any undergraduate field
• Natural negotiation and sales prowess
• Proven leadership in extracurricular activities
• A strong passion for the business world
• A growth mindset and commitment to self-development
• Dedication to exceeding client expectations

Benefits:

• Competitive compensation packages, including performance bonuses
• Structured career progression within our Client Service team
• Opportunities to gain transferable skills and undergo dedicated learning programs
• A dynamic, entrepreneurial work environment guided by core values of respect, teamwork, ownership, and growth mindset
• Comprehensive benefits, including private medical insurance and savings plans
• Sponsored health and well-being activities, fostering team bonding and camaraderie
• Global mobility opportunities, enabling work and living experiences in different office locations

About Optimal

Since 2005, Optimal has provided unparalleled, bespoke HR services to large organizations and SMEs operating in the EMEA region. We pride ourselves on delivering a 360° business support platform to our clients through 6 service divisions:

• Talent Acquisition 
• HR Strategy & Talent Development
• Learning & Development
•  Workforce Management
• Recruiting
•  Outplacement