Job details
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Respond promptly and professionally to customer inquiries via phone, email, chat, or in-person. Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. Maintain a deep understanding of company products/services to offer accurate information. Identify customer needs and assist with placing orders, refunds, or troubleshooting. Maintain records of customer interactions, transactions, feedback, and actions taken. Collaborate with other departments (sales, tech, operations) to resolve complex issues. Provide feedback to the company on recurring customer issues and suggestions for improvement. Ensure customer satisfaction and provide professional customer support.
Customer Support Executive
Any Graduate with good command over Microsoft Excel, Word, Good Communication
Average salary estimate
$50000
/ YEARLY (est.)
min
max
$40000K
$60000K
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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MATCH
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
LOCATION
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 22, 2025
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