Operations Engineer I

Hi, we're Oscar. We're hiring an Operations Engineer I to join our Eligibility & Billing team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

The Senior Specialist, Systems Configuration role builds, tests, and implements data and technical solutions with a focus on creating efficiency and scale through technology and automation of Oscar’s infrastructure and underlying logic for core insurance functions.

You will report to the Manager, Operations Engineering.

Work Location: 

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. 

If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Dr), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.  

You must reside in one of the following states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The base pay for this role is: $103,200 - $135,450 per year. You are also eligible for employee benefits, participation in Oscar’s unlimited vacation program and annual performance bonuses.

Responsibilities

• Owns the development to production lifecycle of well-defined tasks to enable operational efficiencies, improve quality, and/or contribute to Oscar’s regulatory or strategic needs
• Consults and cross collaborates on technical design and scoping to build and document complex, scalable, and repeatable processes and capabilities
• Develops technical solutions in response to requirements from business stakeholders regarding new product and market expansions, automated workflows, new/improved tooling, and data quality/integrity needs
  • Writes correct, stable, modular, and adaptable code with some guidance; capable of consistent delivery of production code with limited oversight
  • Contributes to code review and design reviews within their domain
• Catches, responds to, and resolves issues/errors/escalations through investigation to produce insights for short/medium/long-term technology-enabled solutions
• Partners closely with other departments to structure and operationalize the next generation of health insurance operations
• Supports urgent operational needs through on-call rotation; identifies and drives resolution of production issues
• Compliance with all applicable laws and regulations
• Other duties as assigned

Qualifications

• A technical bachelor’s degree or 4 years commensurate experience 
• 3+ years experience in a technical role (QA analyst, PM, operations analyst, financial engineering, industrial engineering)
• 1+ years of SQL experience
• 1+ years of experience in Python or similar Programming languages (Java, C#, etc.)

Bonus Points

• An academic and/or professional background in coding, math, statistics, or data science
• Experience working in dynamic environments, including but not limited to start-up experience