Housekeeper

As a Housekeeper at Otterbein, you'll be responsible for cleaning various areas within our facility, which includes tasks like washing and polishing furnishings, sweeping, vacuuming, and emptying trash receptacles. You’ll also play a key role in maintaining positive interactions with residents, family members, and staff, ensuring a clean and safe environment that enhances the living experience for our seniors. It's all about teamwork and communication to meet our goals.

To apply for the Housekeeper position at Otterbein, you should have at least a high school diploma or equivalent. While previous experience in housekeeping or laundry within a long-term care setting is preferred, it’s essential to have a positive attitude and a willingness to learn. Your enthusiasm for the role will greatly contribute to enhancing the lives of our residents.

At Otterbein in Lebanon, Ohio, Housekeepers typically work in two shifts. The weekend shift runs from Friday to Sunday from 6:30 AM to 2:30 PM, and there’s also a Tuesday to Saturday shift from 7 AM to 3 PM. This flexibility allows you to balance work with personal commitments while ensuring that our community remains clean and welcoming.

As a Housekeeper at Otterbein, you will enjoy a wide array of benefits including medical, dental, and vision insurance, paid time off that accrues immediately, and life insurance. Additionally, you have retirement savings options with a 401(k) or 403(b) plan, along with tuition assistance and access to your earned wages daily through DailyPay. Your well-being and personal growth are a priority for us!

You can easily apply for the Housekeeper position at Otterbein by visiting our official careers page. There, you will find the application form along with all the necessary details to kick-start your journey towards a meaningful career in our community. We encourage all enthusiastic and dedicated individuals to reach out and apply!

When addressing this question, share specific cleaning techniques you’re familiar with, such as using appropriate cleaners for different surfaces, dusting and disinfecting protocols, and time management skills to prioritize tasks effectively. Highlight your attention to detail, and explain how you ensure thoroughness in every cleaning task.

In answering this, emphasize your communication and interpersonal skills. Describe how you prioritize the residents’ needs by listening actively and responding with empathy. Provide an example of a past experience where you resolved a conflict while maintaining a positive rapport with the individual.

This is your chance to showcase your dedication! Share a specific story where your actions not only met the job requirements but exceeded expectations. Maybe you organized a communal area, or created a special space for an event, reflecting your initiative and care for the residents’ environment.

Discuss the importance of following safety protocols to create a safe environment. You might mention topics like using proper personal protective equipment (PPE), understanding chemical safety, reporting hazardous conditions, and following established cleaning protocols to prevent accidents.

Mention the strategies you use to facilitate clear communication, such as regular check-ins with team members, an open-door policy with supervisors, and fostering an inviting atmosphere that encourages residents to express their needs and concerns. Your ability to collaborate is just as important as your cleaning skills.

Share your approach to time management, which may include prioritizing tasks, creating a checklist for daily duties, and remaining flexible to adapt to unexpected needs. Mention any tools or techniques you use to stay organized and efficient in a dynamic environment.

Express your passion for making a difference in residents' lives and how the joy of contributing to their well-being drives you. Talk about the fulfillment you gain from helping maintain a clean and comfortable environment that helps enhance their quality of life.

Discuss your commitment to ongoing learning in the housekeeping field, such as participating in training sessions, reading industry articles, or joining professional organizations. This demonstrates your proactive attitude toward improving your skills and keeping up with industry standards.

In response, state how you would listen to the resident's concerns empathically, apologize for any oversight, and propose an immediate course of action to rectify the situation. Highlight the value you place on resident satisfaction and your willingness to engage with them respectfully.

Acknowledge various qualities you consider essential, such as attention to detail, empathy, and strong organizational skills. Reinforce how these attributes contribute significantly to providing a safe and enjoyable environment for the residents at Otterbein.