Program Manager, Strategy & Operations (Marketing)

Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach’s leading revenue AI technology helps go-to-market professionals and their companies win by intelligently accelerating decision making and elevating sellers to do their best work. Our powerful platform gives revenue teams the tools they need to design, measure, and improve a revenue strategy for every stage of the customer journey, improving efficiency and effectiveness across the entire revenue cycle. Over 6,000 customers, including Zoom, McKesson, Snowflake, SAP, and Okta use Outreach to power workflows, put customers at the center of their business, improve revenue results, and win in the market.

Outreach is a privately held company based in Seattle, Washington, with offices worldwide. To learn more, please visit www.outreach.io. 

Outreach is seeking a Program Manager with a strong background in strategy and operations to support our Marketing team. This role will report directly to the Chief of Staff to the CMO and will be responsible for driving cross-functional alignment, managing key marketing initiatives, and ensuring the successful execution of our marketing strategy.

Location: Open to remote within the US.

• Build, optimize, and manage our marketing workflows by delivering efficient, repeatable, and scalable templates and blueprints using our project management tool (Asana).
• Coordinate cross-functional marketing activities as needed, while supporting Integrated Marketing Campaigns and Quarterly Product Releases.
• Manage marketing reporting and performance against company-wide KPIs.
• Drive cross-functional alignment and accountability to major marketing initiatives like quarterly campaigns, event execution, GTM business partners, and rep activities.
• Provide enablement and hold teams accountable to outcomes and performance.
• Support project management of webinars, events, and other marketing initiatives as needed by aligning appropriate stakeholders and driving accountability.

• 5-7 years of experience in program management, strategy, and operations.
• Experience in managing cross-functional teams and driving alignment across departments.
• Strong understanding of marketing strategies and operations.
• Excellent written, verbal, and visual presentation skills.
• Ability to multi-task and prioritize in a fast-paced and dynamic work environment.
• Proven ability to drive key business objectives and make quick decisions for impactful outcomes.
• Exceptional communication and presentation skills.
• Ability to deliver clear directions, expectations, and documentation when standing up new programs.
• Experience working with sales teams and creating/managing marketing programs and campaigns in support of revenue targets.
• Proficiency in using virtual event platforms such as GoToWebinar, Bizzabo, ZoomWebinar, Cvent, etc.
• Strong planning and organizational skills.
• Experience in budget management is preferred but not required.
• Experience using project management tools (Asana and/or Smartsheet preferred).
• Ability to handle strong personalities and stand in your authority.
• High level of influence and ability to interface with senior leadership.
• Attention to detail with a broad scope and understanding of impact.
• Not afraid of accountability and transparency.

The annual base salary range for this role is $70,000-$110,000 USD. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations. 

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Why You’ll Love It Here

• Flexible time off

• 401k to help you save for the future

• Generous medical, dental, and vision coverage for full-time employees and their dependents

• A parental leave program that includes options for a paid night nurse, and a gradual return to work

• Infertility/ assisted reproductive services benefit

• Employee referral bonuses to encourage the addition of great new people to the team

• Snacks and beverages in the Office, along with fun events to celebrate

• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.