Slovak Speaking CS for Virtual Reality & Augmented Reality Department

Join Our Team as a Slovak Speaking Customer Support Specialist for Virtual Reality & Augmented Reality!

Patrique Mercier Recruitment ES is excited to announce a wonderful opportunity for a Slovak Speaking Customer Support Specialist in our dynamic Virtual Reality & Augmented Reality Department! If you have a strong passion for technology and a dedication to delivering excellent customer service, this role is designed for you.

As a key member of our team, you will be the primary contact for Slovak-speaking clients, assisting them with inquiries and providing support for our advanced VR & AR products. Your insights and expertise will help ensure that customers have a positive and seamless experience with our technology.

Your Responsibilities

• Provide exceptional customer support to Slovak-speaking clients through various communication channels (phone, email, chat).
• Assist customers with inquiries regarding Virtual Reality & Augmented Reality products, features, and troubleshooting.
• Guide users through installation and setup to provide a frictionless experience.
• Document customer interactions and feedback to enhance service quality and product satisfaction.
• Collaborate with the VR & AR development teams to share customer insights and assist in resolving issues.
• Stay updated on industry trends and product knowledge to provide accurate support to clients.

• Fluency in Slovak and English is essential; knowledge of additional languages is a plus. Please indicate your nationality and native language clearly in your application.
• Strong customer service orientation and enthusiasm for technology.
• Excellent communication and interpersonal skills with a positive and friendly approach.
• Prior experience in customer support or technical support is beneficial but not required.
• Ability to effectively troubleshoot technical issues and communicate solutions to customers.
• Eagerness to learn about new technologies in the VR & AR field.
• Flexibility and readiness to work in a fast-paced and innovative environment.

• Private Health Insurance
• Training & Development
• Performance Bonus