German Speaking Airline Customer Service Specialist - Athens (Remote in Greece)

Patrique Mercier Recruitment PT, a leading recruitment agency specializing in matching candidates with jobs in their native languages across various sectors, is excited to announce an opening for a German Speaking Airline Customer Service Specialist - Athens (Remote in Greece). This role provides an exceptional opportunity for individuals who are passionate about delivering top-notch customer service in the airline industry while enjoying the flexibility of remote work. As an integral part of our team, you will be the first point of contact for German-speaking customers, assisting them with their inquiries and ensuring that their travel experiences are seamless and enjoyable. If you are a proactive communicator with a dedication to excellence, we would love to see you apply!

Responsibilities

• Provide outstanding customer service to airline passengers in German, addressing inquiries, bookings, and travel-related issues.
• Resolve customer complaints tactfully and efficiently, ensuring customer satisfaction.
• Communicate crucial flight information, updates, and policies clearly to customers.
• Maintain accurate records of customer interactions and follow-up on pending issues.
• Collaborate with team members to continually enhance the quality of service provided.
• Stay informed on airline services, promotions, and industry developments to offer informed assistance.

• Fluency in German is essential; proficiency in English is also required.
• Experience in customer service, particularly in the airline or travel industry.
• Strong communication and interpersonal skills to effectively support customers.
• Ability to work independently and stay organized in a remote work environment.
• Familiarity with airline booking systems and customer service tools is beneficial.
• Willingness to work flexible hours, including evenings, weekends, and holidays as needed.

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....