German Speaking Financial Services Support Agent - Athens (Remote in Greece)

Patrique Mercier Recruitment PT is excited to offer a fantastic opportunity for a German Speaking Financial Services Support Agent to join our dedicated team remotely from anywhere in Greece. We are a leading recruitment agency specializing in connecting candidates with a wide range of sectors, including financial services. In this role, you will be instrumental in providing top-tier support to our clients, addressing their inquiries regarding financial products and services in German. If you are passionate about delivering exceptional customer service and seeking a rewarding role in a dynamic environment, we would love to hear from you!

Responsibilities

• Provide expert support to clients in German concerning financial products and services.
• Assist customers with inquiries related to account management, transactions, and compliance policies.
• Troubleshoot client issues and work towards effective resolutions.
• Maintain accurate records of client interactions and document customer communications.
• Collaborate with internal teams to ensure prompt responses to client needs.
• Engage in ongoing training to stay updated on financial regulations and product information.
• Deliver outstanding customer service, building trust and long-term relationships with clients.

• Fluency in German and English is essential.
• Experience in customer service or support roles, particularly within the financial services sector, is preferred.
• Strong problem-solving skills and a keen attention to detail.
• Excellent verbal and written communication abilities.
• Familiarity with customer support software and CRM systems.
• A commitment to high-quality service and efficiently resolving client inquiries.
• Ability to work independently in a remote environment while managing time effectively.

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....