Spanish Speaking Airline Customer Service Specialist - Athens (Remote in Greece)

Patrique Mercier Recruitment PT, a premier recruitment agency in Greece, specializes in matching candidates with exceptional job opportunities across various sectors. We are currently seeking a Spanish Speaking Airline Customer Service Specialist to join our enthusiastic team in Athens, with the option to work remotely within Greece. This role offers a unique opportunity for individuals passionate about providing top-tier customer service in the airline industry. As a key member of our team, you will assist Spanish-speaking customers with their travel inquiries and support them throughout their journey, ensuring an enjoyable experience from start to finish. If you have excellent communication skills and a dedication to customer satisfaction, we would love to hear from you!

Responsibilities

• Deliver exceptional customer service to airline passengers in Spanish.
• Assist customers with inquiries related to bookings, cancellations, and flight information.
• Promptly address and resolve customer complaints and issues.
• Clearly communicate important flight updates, policies, and procedures to customers.
• Maintain accurate documentation of customer interactions and transactions.
• Collaborate with team members to continually enhance service quality.
• Stay informed about airline services and industry trends to provide the best assistance possible.

• Fluency in Spanish is required; proficiency in English is also necessary.
• Experience in customer service, particularly within the airline or travel industry.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced and remote environment.
• Familiarity with airline booking systems and customer service tools is advantageous.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....