Spanish Speaking Customer Support - Remote in Greece

Patrique Mercier Recruitment PT is thrilled to offer an exciting opportunity for a Spanish Speaking Customer Support representative to work remotely from Greece. In line with our commitment to connecting talented individuals with meaningful careers, which we sum up with 'With a new dawn comes your Next Job!', this position is perfect for those who are passionate about customer service and dedicated to providing exceptional support. In this role, you will be responsible for assisting Spanish-speaking customers with their inquiries, troubleshooting issues, and ensuring a seamless customer experience across our services. If you thrive in a dynamic environment and have a strong desire to help others, we would love to hear from you!

Responsibilities

• Provide outstanding customer support to Spanish-speaking clients, addressing their inquiries and concerns effectively.
• Guide customers in navigating services and resolving any technical issues they may encounter.
• Document customer interactions accurately and maintain records for future reference.
• Collaborate with team members to enhance service efficiency and customer satisfaction.
• Stay informed about product updates and enhancements to assist customers with the most accurate information.
• Identify trends in customer inquiries to suggest improvements to services and support processes.
• Maintain a positive and professional demeanor while engaging with customers in a virtual setting.

• Fluency in Spanish and English, both written and spoken.
• Experience in customer support roles, preferably in a remote setting.
• Excellent communication and interpersonal skills with a customer-centric approach.
• Strong problem-solving skills and an ability to handle challenging situations with composure.
• Familiarity with customer support software and CRM systems is an asset.
• Ability to remain organized and manage time effectively while working independently.
• A strong commitment to providing high-quality customer service and support.

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....