Travel Medical Assistant (based in Baltimore with travel to all PPM locations)

Planned Parenthood of Maryland (PPM) is a not-for-profit family planning agency that provides high-quality, affordable reproductive health care for women, men, and teens. Our mission is to enable all Marylanders to have access to a wide range of high-quality, affordable reproductive health care services. We help individuals make informed decisions about their reproductive health, family planning options, and sexuality.

Why Join us? As a Travel Medical Assistant with PPM, you will be a part of a passionate team that plays a vital role in the lives of others! And joining PPM, means joining a culturally diverse team that includes some of the best nurses, doctors, and clinic managers!

Based in Baltimore with travel to all Maryland locations: Annapolis, Easton, Frederick, Owings Mills, Towson and Waldorf locations.

Job Description:

Medical Assistants perform clinical and administrative support tasks necessary for efficient center operations to ensure high quality client services and support, informed consent, client education and counseling, effective clinical support, efficient client flow, in a professional health care environment. 

• Provide direct patient care services in all the health center specific areas as appropriate to scope of services with adherence to Standard Operating Procedures and Clinical Workflow guidelines and Medical Standards and Guidelines.
• Provide empathetic, non-judgmental, non-directive educational counseling sessions to clients. Review with and give to patient all PPM education sheets concerning their visit/services/procedures and contraceptive choices. Provide information for assessment of STI risks, pregnancy, and contraceptive options consistent with patient’s value system.
• Ensure informed consent via information and education about the medical procedures, requested/required laboratory tests, and methods of contraception to assure understanding of risks and complications.
• Assure that patient is firm in decision to receive services from PPM, including medical procedures/examinations, medications, and testing. Obtain and witness all necessary consents. Document patient’s decisions on chart.
• Assist during medical examination.
• Excellent time management skills and ability to multi-task and prioritize work.
• Prepares for next day appointments (confirmation calls, insurance verification).

• Medical Assistants have contact with employees, patients, and outside agencies furnishing and obtaining information which requires a cooperative and courteous attitude as well exercising 100% confidentiality.
• Demonstrates PPM customer service standards.
• Greets clients politely and promptly and provides correct information for registration and check-out.
• Must have social perceptiveness and be service-oriented.
• Excellent written and verbal communications skills, both in-person and on the phone, are a must.

• High school diploma or GED with medical assisting certificate required OR Graduation from an accredited medical assistant program required.
• One year experience in an out-patient clinical or healthcare setting performing back or front office medical assistant duties required.
• Certified Medical Assistant highly preferred.
• Ability to read, write, and speak English fluently required.
• Bilingual (English/Spanish) is a plus!
• Working knowledge of EPIC system is highly preferred.
• Proficiency in MS Office and patient management software a plus.
• Must be willing and able to travel as required during the course of employment.
• Must possess a valid state-issued motor vehicle driver's license.
• Must be willing to use personal vehicle during the course of employment.

• Medical, Dental, and Vision insurance.
• Flexible Spending Account.
• Life, AD&D Insurance.
• Short-Term and Long-Term Disability.
• Paid Time Off (PTO) and Paid Holidays.
• Employee Assistance Program.
• 401(k) Retirement Plan.

Equal Opportunity Statement:

Planned Parenthood of Maryland is an Equal Opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion (creed), gender, gender expression, sexual orientation, national origin (ancestry), disability, genetic information, pregnancy, military status, or any other protected characteristics outlined by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring placement, promotion, termination, layoff, recall, transfer, leaves or absence, compensation, and training.

Applicants must pass Criminal Background Screening and the Right to Work in the United States.

PPM Requires COVID-19 and Flu Vaccinations as part of Employment.