Internal Communications Manager & Digital Content Coordinator

Who we are!

Platinum Technologies is a Northern Virginia-based integrated solutions firm specializing in Cybersecurity, Cloud, and Digital Services for the Public Sector. Our mission is to solve complex challenges and help our Mission Partners achieve their goals. If you are self-motivated, demonstrate learning agility, and are passionate about delivering high-quality solutions – we want to hear from you.

At Platinum, we lead with technical expertise, but the “Why” behind our work matters deeply. We don’t just hire people to perform tasks; we empower them to grow as professionals and leaders. Our team thrives in a culture of mutual accountability, delivering thought leadership, expert analysis, and high-quality execution to meet our clients’ most critical needs.

You.

Platinum Technologies is seeking a Internal Communications Manager & Digital Content Coordinator to join our fast-growing company. This is a client-facing position where you will be responsible for regular performance monitoring, reporting, and testing to generate data driven insights that optimize the International Trade Administration’s CRM (Email, Push, and Digital) efforts.

Internal Communications Manager & Digital Content Coordinator is responsible for creating, managing, and disseminating internal communications to engage employees and support a connected workplace culture. This role leads content development for internal digital platforms, including the company intranet (SharePoint), email communications, and other internal digital channels. The coordinator will work across departments to gather information, develop engaging content, and ensure timely distribution of key messages, for internal and external platforms while maintaining a consistent voice and tone across all platforms.

The right person for this role has great people skills along with analytical abilities and strong statistical knowledge to deliver actionable insights to decision-making stakeholders.

What you get to do.

Content Creation Strategy & Editorial Oversight:

•Research, write, and edit engaging internal content, including announcements, newsletters, employee spotlights, company updates, and leadership messages.

•Develop and maintain an internal editorial calendar to ensure a consistent flow of employee communications.

•Collaborate with subject matter experts across departments to ensure content accuracy and relevance.

Digital Communications Coordination:

•Serve as the primary point of contact for all internal digital communications, ensuring that messages are clear, consistent, and aligned with goals.

•Manage and update content on internal digital platforms, including SharePoint, email platforms, and internal social channels.

•Craft and schedule internal email communications and announcements using internal email tools.

•Post news, updates, and multimedia content to internal and external digital platforms (including social media platforms), ensuring accurate and timely distribution.

•Proficiency in digital content management systems, basic design tools (e.g., Canva), and email marketing platforms is a plus.

Platform & Channel Management:

•Oversee daily management and maintenance of the company’s SharePoint intranet site, including site structure, content updates, and troubleshooting.

•Collaborate with IT and other stakeholders to improve the functionality and usability of internal digital platforms.

•Manage and update other internal platforms such as Microsoft Teams channels, internal blogs, or employee apps as needed.

•Manage contracts for digital communications tools (social, email, etc.) 

•Support ITA users with training and troubleshooting on digital communications tools   

Employee Engagement & Campaign Support:

•Support company-wide internal engagement initiatives by developing digital campaigns and coordinating messaging across internal platforms.

•Assist with planning and communicating internal events, town halls, and company-wide meetings.

•Promote a positive internal culture through digital storytelling and recognition content. 

Required Skills.

•B.S. or B.A. Degree

•Minimum five (5)+ years of experience in federal agencies 

•Minimum five (5)+ years of experience.

•Ability to obtain and maintain a Public Trust 

Preferred Skills.

•Content Creation: Ability to write and edit engaging internal content across digital platforms.

•Platform Management: Experience with content management systems like SharePoint and email tools.

•Data-Driven Insights: Skills in monitoring, reporting, and optimizing digital communications performance.

•Cross-Department Collaboration: Work effectively with various teams to ensure accurate and relevant content.

•Employee Engagement: Develop campaigns and content to promote a positive workplace culture.

•Technical Proficiency: Familiarity with design tools (e.g., Canva) and digital communication platforms.

•Event & Campaign Coordination: Support internal events and digital engagement initiatives.

The Company is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information.