Global Director of Field Marketing and Events (USA Only)

PolyAI builds enterprise voice assistants that carry on natural conversations with customers to solve their problems. Our voice assistants understand customers, regardless of what they say or how they say it. We serve enterprises where customer conversation is an important part of doing business. Our customers include some of the leading names in banking, hospitality, insurance, retail, and telecommunications.

Our enterprise clients deploy PolyAI voice assistants to cut down on wait times and free up live staff to focus on calls requiring empathy and judgment. As a result, our enterprise clients see improved customer satisfaction, employee retention and operational efficiency.

As we continue to grow, we are looking for a Global Director of Field Marketing and Events. The Director will lead all event activity at PolyAI being responsible for the planning and execution of a marketing event programs that aligns with company growth targets! You will provide advice, support, and oversight for internal events that involve high costs and own a portion of the growth target taking responsibility for achieving OKR objectives.

Salary: $175,000 - $200,000 + 15% bonus

• Oversee all strategy, planning, logistics, and execution for conferences, trade shows, and webinars globally
• Set event marketing KPIs and goals to match company growth goals and utilize a data-driven approach to adjust events strategy for continuous improvement
• Own event performance and ensure event activity achieves company objectives
• Grow and manage the events marketing team as needed
• Build and maintain the event calendar
• Coordinate with the admin team on the overall company and executive calendars
• Create and manage event projects using Asana
• Create and improve events processes so events programs are optimized for scaling long term
• Work with marketing team members to develop compelling live, recorded, and on-demand event content
• Provide support and oversight for high-cost internal events
• Ensure proper tracking of leads and opportunities that originate from events
• Provide regular analytic reports on the performance of team marketing efforts
• Work with thought leaders to find speaking opportunities
• Work with business development on lead management to maximize sales pipeline contribution from events
• Work closely with the sales team to book meetings, drive event attendance, and build an effective ABM event strategy
• Work with the demand generation team to build out nurturing campaigns and develop a cohesive plan around each event
• Work with the content team to develop cohesive message and content for each event and webinar
• Work with the finance team to ensure resources are used efficiently and effectively
• Work with sales and marketing operations to track results and create executive briefings
• Develop overall event strategy to drive sales meetings and align with go-to-market priorities
• Maintain brand consistency across in-person and virtual events
• Own the events budget and manage it efficiently to reach company targets

• 💰 Participation in the company’s employee share options plan
• 🏥 100% of Single Cost (employee) and 50% of Dependent for medical, dental & vision
• 👪 Life Insurance
• ◻️ STD and LTD
• 💰 The opportunity to contribute to the company's 401k plan
• 🏝 20 days vacation + 10 public holidays + paid sick leave
• 📚 Annual learning and development allowance
• 🏡 One-off WFH allowance when you join
• 🧡 Enhanced parental leave
• 👨‍👩‍👧 Company-funded fertility and family-forming programmes
• 🌸 Menopause care programme with Maven

Equal Opportunity Statement:

PolyAI is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.