Compliance Officer - Senior Associate

At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.

Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal – to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether

The Purpose:

We are seeking a highly motivated Compliance Officer with more than 5 years experience to join our dynamic team at PPRO. The Compliance Officer, reporting to the Head of Compliance, will be responsible for overseeing and maturing the company’s compliance programme within the EU and will play a key role in ensuring that our operations adhere to applicable laws, relevant regulations set forth by the CSSF, and internal policies. The successful candidate will be responsible for implementing and maintaining effective compliance procedures, conducting internal risk assessments, supporting audits, interfacing with the regulator and providing guidance to various departments within the organisation. They will be expected to champion a robust culture of compliance and risk management throughout the company.

• Stay informed about evolving regulatory changes, laws, and guidelines specific to Luxembourg and EEA markets and assess their impact on the company's operations
• Contribute to the design and implementation of a robust AML/CFT programme
• Develop, implement and maintain policies, procedures, and guidelines specific to local CSSF regulations and industry best practices
• Regularly assess the effectiveness and proportionality of PPRO’s compliance program through audits, risk assessments, and internal controls
• Provide comprehensive reports for senior management on the state of the program and areas of improvement
• Prepare and submit reports as needed to regulatory bodies (CSSF and BCL)
• Review customer applications and make decisions on customer take-on
• Carry out investigations related to suspicious customer activity or reports of misconduct
• Report activity as and when needed to regulatory bodies or the Luxembourg FIU, as needed
• Assist in maintaining open communication with regulatory authorities, government agencies and auditors and respond to inquiries or requests for information
• Develop and deliver training sessions for employees to enhance their understanding of compliance obligations and ethical standards
• Contribute to fostering a culture of compliance within the organisation

• Previous experience of at least 5 years as a Compliance Officer within the financial services or payments industry in Luxembourg
• Familiarity with CSSF regulations and requirements
• Strong understanding of AML/CFT principles and practices
• Excellent analytical and problem-solving skills
• Effective communication and interpersonal skills
• Ability to work collaboratively in a team and independently
• Professional certifications in compliance (e.g., CAMS) are a plus
• Advanced professional knowledge of the English language. French and any other European language is a plus
• Residence in Luxembourg is required

What's in it for you?:

Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 30-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year

Lunch Vouchers - 12,80euros x 18 / month - Enjoy a moment of conviviality and a good and balanced meal thanks to your Lunch Pass.

Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments.

Travel Insurance - because better safe than sorry - the travel insurance is covering (partially with certain excess amounts): Sickness, Costs in relation to rescission/break-off during a travel, Luggage and Accident.

Professional and personal development - We provide leadership cafes, on-the-job    

training, and access to LinkedIn learning to help you gain knowledge beyond your role. We also offer French language courses to our non native speakers employees.

Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet

Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.

Our office - Located in Hollerich - two steps away from the Bouillon P+R and easily accessible with public transportations, our office is well equipped and is set up to foster team engagement and collaboration. From a walking distance to restaurants and bars, you are guaranteed to enjoy your lunches and afterworks.

Our Principles: 

We get things done: We are courageous; we take ownership, make decisions and get things done.

We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent

We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.

We make things better: We boldly explore  new ideas and have an unwavering commitment to continuous improvement.

We work as a team: We collaborate closely and value team success over individual achievement.