Insurance Customer Service Representative- CSR

Are you looking for an opportunity to grow with a startup insurance agency?

We are seeking a dynamic, enthusiastic and experienced Insurance Customer Service Representative to join our team and play a key role building our business.

Whether you’re looking for part-time or full-time, we have a place for you!

Job Summary

As a Customer Service Representative,(Insurance) you will be the first point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive customer experience.

Responsibilities

• creating insurance applications and policies
• advising potential clients on coverage
• issuing quotes, and converting them into new policies.
• resolve billing issues,
• change policies, and make policy recommendations.
• follow up customer on coverage renewals
• answering incoming call center questions about insurance policies and insurance coverage issues, as well as consumer complaints and general inquiries
• verify new customers’ coverage and present policyholders with proof of insurance paperwork
• keep track and follow up of all customer inquiries

• Minimum 1-3 year’s in Customer Service in Insurance Industry (P&C license is a plus)
• Excellent communication skills written & verbal
• Organized, structured, punctual and detail-oriented
• Ability to work independently and collaboratively

Schedule: Part-time & full-time positions available
Apply Now: https://cpapai.com/career or send your resume by email HR@cpapai.com