Showroom Manager

We're looking for a Showroom Manager to join our team in Soho, New York. As our Showroom Manager and a member of the Customer Experience team, you will be instrumental in representing the Proper Cloth brand in person. You will be responsible for inspiring the team to create the ultimate customer experience that is in line with our Proper Cloth brand values. In addition to managing and mentoring the team, you will become an expert in menswear, custom clothing, fabrics, and everything that goes into making someone look good and feel good.

We strive to deliver an extraordinary shopping experience, and as a Showroom Manager, you will be leading your team to do exactly that. This position gives you the opportunity to be a great leader and to mentor a successful team.

Proper Cloth is open to clients by appointment and has a tremendous focus on the customer experience that you will help curate. This role has a salary range of $70,000-$75,000 + benefits (see below), but there is ample opportunity for more.

As we expand our retail operations you will be closely involved in helping us scale future showrooms. You will report to our Head of Showrooms and work closely with other managers in our different showrooms. This is a full time and in-person position.

• Achieve target sales and showroom goals
• Recruit, train, and develop showroom staff
• Ensure team is continually up to date on all product knowledge
• Set and maintain clear goals and objectives for staff
• Ensure showroom is clean and product well presented to maintain brand image
• Cultivate an exceptional experience for customers
• Provide continual feedback and evaluation of staff
• Manage showroom team schedules and hours
• Conduct performance reviews for the Soho showroom team
• Maintain communication with Midtown Showroom Manager and Head of Showrooms
• Manage showroom events and projects as needed
• Assist in implementing clienteling strategy
• Champion Proper Cloth brand values

Desired Qualifications:

• 2+ years of retail management or assistant management experience
• Effectively lead and mentor team
• Interest and general knowledge of menswear brands and styles
• Ability to work under pressure and in fast-paced environments
• Excellent interpersonal skills
• Familiarity with Proper Cloth and the benefits of made-to-measure clothing
• Entrepreneurial spirit to take our showroom to the next level

• Competitive Salary + bonus opportunity
• Full healthcare benefits (Medical, Dental, Vision)
• Employer paid life-insurance
• 401(k) with match
• Generous PTO policy
• Incredible clothing allowance and discounts
• Catered lunch everyday!