Sales Engineer
Who we are
In a world where acquisition costs are skyrocketing, funding is scarce, and ecommerce merchants are forced to do more with less, the most innovative DTC brands understand that subscription strategy is business strategy.
Recharge is simplifying retention and growth for innovative ecommerce brands. As the #1 subscription platform, Recharge is dedicated to empowering brands to easily set up and manage subscriptions, create dynamic experiences at every customer touchpoint, and continuously evaluate business performance. Powering everything from no-code customer portals, personalized offers, and dynamic bundles, Recharge helps merchants seamlessly manage, grow, and delight their subscribers while reducing operating costs and churn. Today, Recharge powers more than 20,000 merchants serving 100 million subscribers, including brands such as Blueland, Hello Bello, LOLA, Chamberlain Coffee, and Bobbie—Recharge doesn’t just help you sell products, we help build buyer routines that last.
Recharge is recognized on the Technology Fast 500, awarded by Deloitte, (3rd consecutive year) and is Great Place to Work Certified.
Overview
We are hiring a Sales Engineer to address the increasing demand on our Sales Engineering team. As our pipeline grows, we require a technically skilled individual who not only understands our product inside and out but can also develop and test solutions tailored to merchant needs.
This role is critical in enabling our sales team to succeed by bridging the gap between technical feasibility and business requirements. Beyond simply supporting sales, this person will actively build and refine solutions, leveraging Recharge’s capabilities—including our API—to craft scalable and efficient implementations. Their technical expertise and problem-solving ability will be instrumental in overcoming complex challenges, ensuring merchant success, and ultimately driving revenue growth.
Sales Engineering is the technical backbone of the Sales team. We don’t just validate solutions—we create them. By working alongside Account Executives, we ensure that merchants receive not only the best possible configuration of Recharge’s out-of-the-box features but also bespoke implementations that enhance functionality through custom integrations.
Our team plays a crucial role in Recharge’s long-term success by accelerating deal cycles, improving merchant satisfaction, and influencing our product development. As both technical experts and strategic problem solvers, we empower sales, drive innovation, and contribute directly to revenue growth.
Please note: this role will be supporting our West Coast and APAC deals, so we are looking for a candidate who is based in Mountain Time (MT) or Pacific Time (PT).
What you’ll do
- Develop and implement tailored technical solutions that align Recharge’s product capabilities with merchant needs, ensuring successful adoption and long-term satisfaction.
- Gain deep expertise in Recharge’s platform, APIs, and integrations, enabling you to design and execute custom technical solutions that drive sales and solve complex merchant challenges.
- Actively troubleshoot and resolve intricate technical issues, ensuring seamless integration and operation of Recharge within merchant environments.
- Collaborate with Account Executives to strategically position Recharge’s technical value, demonstrating how our solutions align with merchant goals and drive business outcomes.
- Lead hands-on product demonstrations and technical workshops, clearly articulating Recharge’s capabilities and benefits to both technical and non-technical stakeholders.
- Influence product development by sharing insights from merchants and market needs, ensuring Recharge continues to evolve as a best-in-class solution.
- Live by and champion our values: Accountability, Collaboration, Iteration, and Details.
What you’ll bring
- Proven technical proficiency with the ability to develop solutions using REST APIs, webhooks, and scripting to customize Recharge implementations.
- Hands-on experience building and deploying technical solutions in a pre-sales or customer-facing engineering role.
- Strong problem-solving skills, capable of quickly diagnosing technical challenges and implementing effective solutions.
- Exceptional communication and presentation skills, adept at translating complex technical concepts into clear and compelling narratives for diverse audiences.
- A track record of continuous learning and adaptability, with a deep desire to understand new technologies and apply them effectively.
- Familiarity with CRM tools and sales processes, leveraging technical knowledge to drive deal success and streamline sales cycles.
- A Bachelor’s degree in a related field (e.g., Computer Science, Engineering, or similar), or equivalent practical experience, demonstrating a commitment to ongoing professional development.
Compensation
Recharge’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. Salary ranges are designed to be competitive and aligned with country specific practices, while individual compensation is determined by skills, qualifications, and experience. The compensation listed is not inclusive of any equity and benefits that might exist in your total compensation package.
- Hiring range in the US (total OTE)
$141,200 USD - 176,500 USD - Hiring range in Canada (total OTE)
$141,200 CAD - 176,500 CAD
Application window anticipated to close: 7/31/2025. If you’re interested in this opportunity, please submit an application as soon as possible.
Benefits at a Glance:
- Medical, dental and vision plans
- Retirement plan with employer contribution
- Flexible Time Off
- Paid Parental Leave
- Monthly Remote Life and Merchant stipends
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Recharge Payments is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Recharge Payments prohibits any form of workplace harassment.
Transparency in Coverage
This link leads to the Anthem Blue Cross machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes network negotiated rates for all items and services; allowed amounts for OON items, services and prescription drugs; and negotiated rates and historical prices for network prescription drugs (delayed). EIN 80-6245138. This link leads to the Kaiser machine-readable files.
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ReCharge is the leading provider of subscription management software for e-commerce. Since 2014, merchants of all sizes have used ReCharge's billing and payment management solutions to grow their business by increasing customer lifetime value and ...
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