MDM Operations Analyst

At Reltio®, we believe data should fuel business success. Reltio’s AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain master data management (MDM), and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. Reltio Data Cloud™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native MDM capabilities to improve efficiency, manage risk and drive growth.

At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.

Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!

Job Summary:

The MDM Operations Analyst reports into the Information Technology organization and serves primarily as the Systems and Business Analyst and conducts Technical configurations for Reltio’s data cloud platform. This role has the primary duties as listed below in the Job Duties and Responsibilities section.

The successful MDM Operations Analyst is dynamic, energetic, and proactive with a track record of overachievement. This individual is a proven team player who can inspire, collaborate, and deliver results in a positive and timely manner.  The successful candidate will be inquisitive and possess strong discovery and technical delivery capabilities in order to best support teams (Marketing, Sales, Finance, Product management, Eng, HR, Partners, etc..) across the Reltio organization.

This individual will demonstrate a high level of personal and business maturity and possess the highest degree of integrity to build trust and confidence throughout the organization. 

Job Duties and Responsibilities:

• In collaboration with subject matter experts and data stewards, defines and implements data strategy, policies, controls, and programs to ensure the enterprise data is accurate, complete, secure, and reliable.
• Defines, designs, and builds dimensional databases to meet business needs.
• Implements data process flows and builds integrations across different systems.
• Conducts data cleaning to rid the system of old, unused data, or duplicate data for better management and quicker access.
• Develops and implements strategies to translate business requirements and models into feasible and acceptable data warehouse designs to ensure that business needs are met.
• Provides data consulting in support of business and information technology initiatives to clients to improve client database systems.
• Use latest technologies from AWS, GCP and Azure to develop and maintain integrations between Reltio and other enterprise applications.
• Ensures master data integrity in key systems as well as maintaining the processes to support the data quality.
• Identifies areas for data quality improvements and helps to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies.
• Ensures quality of master data in key systems, as well as, development and documentation of processes with other functional data owners to support ongoing maintenance and data integrity.
• Design and develop interactive and intuitive visualization dashboards to communicate data insights effectively to stakeholders.

Skills You Must Have:

• 3+ years programming/analysis/design with Java/Python or similar programming language.
• BS in Computer or Data Science or equivalent experience
• Experience or certifications with Cloud providers AWS, GCP, or Azure. 
• Ability to implement digital solutions via automation to improve process efficiencies.
• Technical database and application administration experience, with a business acumen around database workflows and integrations.
• Knowledge of data integrations and ETL solutions (e.g. Workato, MuleSoft, Talend).
• Demonstrated technical skills and a love of getting things done and finding solutions.
• Strong communication and interpersonal skills and an ability to interact with employees of all levels in the company.
• Use of  JSON and REST APIs
• SQL programming
• Experience with cloud-based DW platforms such as Google Big Query and BI tools such as Google Looker, Data Studio, Tableau, Qlik, etc. 

Skills That Are Nice to Have: 

• Working knowledge of the integration points associated with applications such as Tableau, FinancialForce, Clari, Conga etc. are highly desired
• Data Science/Machine learning experience with tool/s that help design metrics, detection of anomalies in real-time, and analytics reporting.
• Experience with Salesforce Sales Cloud, and martech solutions such as Marketo

Why Join Reltio?

At Reltio, we believe that taking care of our employees is key to their success and well-being. Here’s why you should join our team: 

• Health & Wellness:
  • Comprehensive Group medical insurance including your parents with additional top-up options.
  • Accidental Insurance
  • Life insurance 
  • Free online unlimited doctor consultations
  • An Employee Assistance Program (EAP) 

• Work-Life Balance:
  • 36 annual leaves, which includes Sick leaves – 18, Earned Leaves - 18
  • 26 weeks of maternity leave, 15 days of paternity leave
  • Very unique to Reltio - 01 week of additional off as recharge week every year globally 

• Support for home office setup:
  • Home office setup allowance.
• Stay Connected, Work Flexibly: Mobile & Internet Reimbursement
• No need to pack a lunch—we’ve got you covered with free meal.

And many more…..