Account Management Manager

Job Summary

A company is looking for a Manager of Account Management - Government/Enterprise.

Key Responsibilities

• Own post-sales success and account management for all non-state government customers
• Drive expansion through renewals and upsell, delivering $500K+ in net new ARR over the next 12 months
• Build and operationalize a new customer success motion tailored for education customers

Required Qualifications

• 5+ years in customer success, account management, or strategic partnerships, including 2+ years in a people management role
• Proven track record of driving revenue growth and retention in complex accounts
• Demonstrated ability to lead cross-functional initiatives and scale operational systems
• Experience building and launching new teams or functions from the ground up
• Comfort operating in fast-paced, high-change environments with shifting priorities