Partner with customers to understand their business objectives and develop success plans
Lead customers through onboarding and ensure successful platform adoption
Monitor product usage and advocate for customer needs to drive continuous improvement
Qualifications:
Bachelor's degree in Business, Marketing, Communications, or a related field
3+ years of experience in customer success or account management in a B2B software environment
Proven record of driving customer outcomes and increasing account growth
Strong analytical abilities with experience in data-driven insights
Proficiency in CRM systems and customer success platforms
Average salary estimate
$72500
/ YEARLY (est.)
min
max
$60000K
$85000K
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