Administrative Analyst

Job Summary

A company is looking for an Administrative Analyst for their Appeals & Grievances department.

Key Responsibilities

• Provide assistance to the Appeals department, including maintaining calendars and scheduling meetings
• Prepare and format documents, maintain databases, and send weekly reports to department managers
• Conduct research, compile statistics, and prepare analysis of data to support departmental projects

Required Qualifications, Training, and Education

• Associate's degree or equivalent experience; high school diploma required if using equivalent experience
• 2-3 years of progressive experience in customer service, administrative support, and project management
• Proficiency in Microsoft Office, specifically Outlook, Word, Excel, and Access
• Ability to maintain confidentiality and exercise discretion in all matters
• Experience in organizing, prioritizing, and managing multiple tasks effectively