Bilingual Spanish Sales Specialist - job 2 of 3

Job Summary

A company is looking for a Bilingual (Spanish) - Sales Retention Specialist to provide exceptional support to small business advertisers.

Key Responsibilities

• Provide exceptional customer support to strengthen revenue retention
• Consult and educate advertisers through high volumes of inbound calls and emails
• Highlight the value of Yelp's advertising solutions by showcasing ad performance metrics

Required Qualifications

• Bachelor's Degree or 3+ years of relevant client-facing experience
• Fluency in Spanish for communication with customers
• Technical proficiency with computers and information systems
• Experience in account management, sales, advertising, or small business preferred
• Ability to handle tough conversations professionally and supportively