California Licensed Case Manager

Job Summary

A company is looking for a Case Manager to work remotely in the USA.

Key Responsibilities

• Research and respond to member grievances and appeals
• Meet regulatory requirements
• Improve Member Experience

Required Qualifications

• High School Diploma or equivalent
• 3-5 years of experience in member/patient grievance and appeals case processing
• 5-6 years of customer service experience
• Strong organizational and time management skills
• Ability to multi-task in a fast-paced environment