Claims Quality Specialist

Job Summary

A company is looking for a Claims Quality Specialist to enhance the quality and accuracy of claim handling through data-driven analysis.

Key Responsibilities

• Perform audits of open and closed claim files to analyze quality, compliance, and service standards
• Lead stakeholder sessions to document business needs and support assessment workflows
• Present findings and recommendations for process improvements to stakeholders

Required Qualifications

• 5+ years of prior property claims experience
• 3+ years of claims quality experience
• Bachelor's degree or higher
• Experience with CoreLogic tools and estimatics data
• Understanding of Power BI, SQL, and business intelligence technologies