Colorado Licensed Call Center Rep - job 2 of 3

Job Summary

A company is looking for a Call Center Representative to support customer inquiries and sales in a remote environment.

Key Responsibilities

• Handle inbound calls to assist customers with insurance policy inquiries and additional product offerings
• Provide empathy and support to customers involved in accidents while setting up new claim reports
• Utilize multiple computer systems to efficiently navigate and address customer needs

Required Qualifications

• A minimum of two years relevant work experience or two years post-secondary education
• For sales roles, a Property & Casualty license is required, with the opportunity to obtain it during training
• Ability to work a full-time schedule, including evenings and weekends
• Must have a designated workspace free from noise and distractions
• High-speed internet and a wired connection to the provided computer are required