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Job details

Customer Service Advocate - job 3 of 12

Job Summary

A company is looking for a Customer Service Advocate II who will resolve routine inquiries and concerns for members and providers.

Key Responsibilities
  • Assess and research routine inquiries, initiating corrective actions as needed
  • Mitigate complaints to resolve issues during the initial contact
  • Provide support on various inquiries to ensure high-quality customer service
Required Qualifications
  • High School diploma or GED required
  • 1 - 2 years of related experience preferred
  • Vocational or technical education may be required
  • Experience in a contact center environment is preferred
  • Must comply with quality standards and regulations

Average salary estimate

$0 / YEARLY (est.)
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$0K
$0K

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 27, 2025

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