Conversation Designer (UX Content ) – (Portfolio Required)- (Hybrid Role) – LOC

US CITIZENS / Green Card Holders / EAD Green Card Holders ONLY
NO THIRD PARTIES PLSTHIS IS A DIRECT CLIENT REQUIREMENT !
Those authorized to work without sponsorship are encouraged to apply please.
Reach Saakshi Sahni – 703-955-1070
Email: saakshi(at)zilliontechnologies(dot)com // 7039551070UX Content Conversation Designer
Duration: Long Term Ongoing Project with NO end Date
Direct banking Client
Rate : $$ Best Rates Available $$
Hybrid – 2 Days a week in Vienna, VA // 3 days fully remote
US CITIZENS / Green Card Holders / EAD Green cardJob Description:A UX Content Conversation Designer creates engaging, user-centric conversational experiences for digital products and services•Design end-to-end conversation flows for chatbots and other conversational interfaces like IVR.
• Write conversational content that aligns with our brand voice and user needs.
• Work closely with product managers, engineers, and researchers to define and implement conversation strategies.
• Use data, user research, and testing to iterate and improve conversations over time.
• Define intents, utterances, and response logic forAI/NLU systems .
• Help establish and maintain conversation design guidelines and best practices.
• Advocate for the user and promote accessibility and inclusivity in language.Qualifications
•2+ years of experience in conversation design.
• Strong portfolio of conversational work (chat, voice, or multimodal).
• Excellent writing and editing skills with an ear for natural-sounding language.
• Understanding of design thinking, user experience principles, and accessibility standards.
• Familiarity with conversational AI platforms (e.g., Dialogflow, Rasa, IBM Watson, Voiceflow, etc.).
• Comfort with ambiguity and a collaborative spiritPlease send qualified resumes directly to : saakshi(at)zilliontechnologies(dot)com // 7039551070Thanks,
Saakshi Sahni
Zillion Technologies Inc.
Director – Talent Acquisition
Email: saakshi(at)zilliontechnologies(dot)com // 703-955-1070