Customer Service Professional

Benefits:
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Are you a licensed insurance professional with a passion for customer service and a drive to grow? Do you thrive in a fast-paced environment, love solving complex problems, and think outside the box to find creative solutions? If so, we want you on our team!

About us

We’re a dynamic, fast-growing insurance agency committed to delivering outstanding service to our clients—and we’re looking for high-energy, ambitious individuals who are eager to grow with us. This is more than just a job. It’s an opportunity to level up your career, develop new skills, and make a real impact.

Roles & Responsibilities:
• Provide exceptional service by assisting customers with their insurance needs, from policy inquiries to claim resolutions
• Use your critical thinking skills to address complex situations and find solutions that meet customer needs
• Work alongside a motivated team of professionals, share ideas, and contribute to team success
• Participate in ongoing training and development to stay ahead of industry trends and refine your skills
• We value new ideas—bring your innovative mindset to the table and help us improve the customer experience!

What we’re looking for:
• Ability to assist Spanish-speaking customers effectively (Bilingual)
• Licensed in Property & Casualty insurance (or able to get licensed within two weeks—we’ll help you get there).
• You can connect with people quickly, whether it’s through phone, email, or chat
• You’re self-motivated, enthusiastic, and eager to take on challenges
• You can navigate tough situations and find solutions that work for everyone
• You thrive in a fast-paced environment and are open to new ways of thinking
• You’re not just looking for a job—you’re looking for a career that will help you build new skills and advance

Benefits:
• Competitive Salary + Benefits: We offer a robust compensation package, including medical, dental, and vision plans
• Career Growth Opportunities: We’re invested in your development, offering mentorship, leadership training, and the chance to advance within the agency
• Dynamic Team Culture: Join a supportive, energetic, and fun team that values collaboration and creative thinking

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.