Customer Service Representative – Bilingual - job 1 of 2

Bilingual Customer Service Representative

Pay from $25 to $29 per hour with significant growth and earning potential!

Includes $2 Shift Differential

Texas Branch

2600 Rental Car Drive, DFW Airport, TX 75261

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.

Better together! This position is on-site, and we are looking for people who share our passion.

Hours: Training Shift is Monday – Friday, 8:30 AM to 5 PM – after training, your shift will be Monday – Friday, 12:30 PM to 9 PM.

Position Responsibilities
• Process customer orders and inquiries in a collaborative call center using world-class technology.
• Communicate with customers over phone, email and chat.
• Help customers navigate Uline’s website and online ordering.
• Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

Minimum Requirements
• High school diploma or equivalent. Bachelor’s degree preferred.
• Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customers!
• Bilingual (English / Spanish) – fluent in both verbal and written forms.

Benefits
• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

Employee Perks
• Best-in-class, clean, modern facilities.
• First-class fitness center and beautifully maintained walking paths.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is a drug-free workplace.

EEO/AA Employer/Vet/Disabled

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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!