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Job details

Customer Success Manager - job 20 of 50

Job Summary

A company is looking for a SMB Customer Success Manager.

Key Responsibilities
  • Manage a high-volume book of business through one-to-many communication strategies to drive adoption
  • Help clients achieve measurable value from the platform by focusing on usage metrics and business outcomes
  • Monitor client health using data to identify at-risk accounts and implement targeted interventions
Qualifications
  • 2-4 years of experience in a digital Customer Success role managing a portfolio of 150+ clients
  • Proven track record in driving customer adoption and retention with an ARR portfolio of $2M+
  • Strong analytical skills to interpret data and make data-driven decisions
  • Proficiency in CRM and marketing automation platforms is highly preferred
  • Comfortable leveraging technology and automation to achieve results

Average salary estimate

$75000 / YEARLY (est.)
min
max
$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 30, 2025

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