Driver Support Specialist

Job Summary

A company is looking for a Driver Support Associate to provide exceptional support to delivery partners.

Key Responsibilities

• Respond to delivery partner inquiries through various communication channels
• Relay operational issues to local warehouse teams and operations managers
• Troubleshoot technical problems and provide clear solutions

Required Qualifications

• Passion for creating an amazing customer experience
• Ability to adapt and resolve difficult situations
• Dependable and punctual with time management skills
• High level of comfort with smartphone applications (iOS and Android)
• Undergraduate or equivalent degree preferred