Help Desk Systems Engineer

Job Summary

A company is looking for a Help Desk Systems Engineer.

Key Responsibilities

• Provide first and second-level support to users for hardware, software, and network issues
• Assist in the deployment, configuration, and management of IT infrastructure
• Monitor the performance of IT systems and applications to ensure optimal operation

Required Qualifications

• 2 years with BS/BA; 0 years with MS/MA; 6 years with no degree
• Ability to achieve Public Trust clearance
• Must be a U.S. Citizen
• Experience with troubleshooting software, system integration, and network connectivity
• Experience with first and second-level user support for hardware, software, and network issues