Insurance Customer Service Representative - job 1 of 2

We’re looking for a personable, enthusiastic insurance account manager to help take our agency to the next level. Our ideal candidate is a motivated team player who has the ability to stay focused in a fast-paced work environment. You will manage client communications, nurture important relationships, and keep track of policy details and documentation in a secured system. This is a critical role on our team with a strong focus on client services to foster ongoing sales and renewals. We will provide industry-specific training for the right candidate who demonstrates a dedication to excellence. Sound like a job you’ll love? Apply now!Compensation:

111,000 – 123,000 yearly
Responsibilities:
• Communicate regularly with key industry reps regarding industry standards, insurance products, current rates, coverages, insurance policies, and carriers so that you are always ready to help clients, underwriters, sales representatives, account executives, and the rest of our service team understand and address new rules and policy updates
• Support clients reporting claims on current policies by gathering all documentation needed to give to the adjuster to process
• Document any policy changes on customer accounts according to NAIC regulations in our book of business and clearly communicate with customers about those updates
• Assist with the renewal process and any policy updates by providing competitive quotes
• Answer clients completely on policy or billing questions including explanations about their coverage or rate adjustments to ensure total understanding

Qualifications:
• Active insurance license in your state or willing to get licensed in 90 days
• Relevant insurance experience as an insurance agent or other position is helpful but not required, training will be provided if your talents are a good match
• Candidates should have basic computer skills and be proficient with Microsoft Office Suite (Word, Excel PowerPoint, etc.)
• We are looking for candidates with an Associates or Bachelor’s degree but will consider those with relevant insurance industry experience, as well
• Must have very strong follow up, written and verbal communication skills and problem-solving skills

About Company

Josh Sherrill Insurance Agency partners With Fortune 500 and Fortune 100 companies to market and sell their products. We focus on the Senior Market to evaluate and meet their insurance needs.
• No cold calling
• No Prospecting
• All Lead-based Sales
• Six figure Mentorship
• Training

We are looking for go-getters who are ready to take their careers to the next level.