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Job details

Lead IT Service Manager

Job Summary

A company is looking for a Lead IT Service Manager.

Key Responsibilities
  • Develops strategy and plans for Major Incident service operations and implements policies to ensure high service quality
  • Optimizes planning and deployment of operational activities for IT Major Incidents to enhance service stability and response practices
  • Manages system events processing for incident notification and escalation management according to predefined protocols
Required Qualifications
  • Bachelor's degree in a quantitative or business field, or equivalent experience
  • 5 - 7 years of related experience in IT service management
  • Knowledge of ITIL framework and practices
  • Experience with Linux, Unix, Windows Server, and Active Directory is preferred
  • ITIL Foundations v4 certification is preferred

Average salary estimate

$0 / YEARLY (est.)
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$0K
$0K

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 30, 2025

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