Loan Servicing Manager

Job Summary

A company is looking for a Loan Servicing Manager.

Key Responsibilities

• Monitor daily servicing operations including payments, adjustments, and customer inquiries
• Analyze servicing data to identify trends, risks, and improvement opportunities
• Build process flows and documentation for new servicing initiatives

Required Qualifications

• 3+ years in consumer loan servicing or financial operations, preferably in FinTech
• Hands-on experience with SQL, Excel, and Databricks
• Experience in writing SOPs and designing workflows
• Strong analytical skills
• Ability to thrive in a fast-paced, evolving environment