Refund Processing Representative

Job Summary

A company is looking for a Refund Processing Rep I.

Key Responsibilities

• Analyze and resolve credit balances and refund requests across multiple patient accounting systems
• Document actions taken to resolve credit or refund requests and report root causes of credit balances
• Assist with patient accounting activities during high volume periods and maintain knowledge of healthcare regulations

Required Qualifications, Training, and Education

• High School Graduate
• Typically requires 1 year of experience in a healthcare business office setting
• No licensure or certification required
• Basic understanding of Microsoft Office and bookkeeping skills
• Knowledge of managed care payer contract terms and Medicare/Medicaid guidelines