Senior IT Operations Manager

Job Summary

A company is looking for a Senior Manager, IT Operations & Support.

Key Responsibilities

• Lead and mentor a team of IT professionals, fostering a collaborative environment
• Oversee daily IT operations, ensuring high uptime and performance
• Define and implement IT operations policies and best practices for efficiency and security

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 8+ years of experience in IT operations, including 3+ years in a management role
• Deep understanding of IT infrastructure components
• Experience managing various SaaS applications and productivity suites
• Solid understanding of ITIL framework and best practices