Senior Manager, Quality Operations

Job Summary

A company is looking for a Senior Manager, Quality Operations.

Key Responsibilities

• Develop and implement tools and processes for tracking and resolving product quality issues
• Define consumer-centric quality performance indicators and establish reporting frameworks
• Advocate for consumer insights to drive quality improvements and enhance product satisfaction

Required Qualifications

• Bachelor's Degree in Engineering, Supply Chain, Business, Data Science, or a related field
• 10+ years of experience in Quality Operations, Product Integrity, or Manufacturing
• Strong expertise in quality management systems and KPI development
• Experience with data analytics and digital tools in quality operations
• Knowledge of Six Sigma, Lean Manufacturing, or other quality methodologies