Sr Manager, Product Development

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. A Brief Overview We are hiring a Senior Product Manager to help manage our Caremark advocacy portfolio, a new, high-priority initiative that sits within an established, well-resourced team. This role will help build a net-new product that offers proactive outreach to our Caremark PBM members at potential pain points in their healthcare journey. The person hired will independently own a critical piece of this new product, contributing to ground-up product design, strategic planning, go to market strategy. What you will do: -Product manage a net-new advocacy product -Analyze customer and member needs, pain points, and preferences to guide product development and ensure customer-and-member-centric solutions. -Collaborate with cross-functional teams (engineering, clinical, design, operations, etc.) to define product vision, set strategic goals, and establish a roadmap for product development and enhancements. -Use data, industry knowledge, and product instinct to drive decisions on what we build and when. -Work cross-functionally in a complex, highly matrixed organization to understand what technologies exist in the organization today, and how they can best be leveraged in a new build. -Balance stakeholder priorities and gain consensus on our product vision, influencing without authority. -Write/contribute to epics, features, user stories, journey maps, etc. -Analyze product performance metrics, track key performance indicators (KPIs), and contribute to the evaluation of product success and effectiveness. Minimum Requirements *5+ years of work experience *3+ years experience in a product management, digital product development, product strategy, or equivalent role *Experience in either a healthcare product role, OR a product role focused on a customer advocacy centered on proactive outreach *Adept at working cross-functionally in a highly matrixed organization, bringing together people and technology from disparate teams *Adept at execution and delivery (planning, delivering, and supporting) skills Preferred Experience: *7+ years of work experience *Experience building a new product from the ground up *Knowledge of PBMs *Experience navigating large, matrixed organizations Education Bachelor’s degree preferred Location This role can be hybrid/on site at one of our CVS/Aetna offices, or remote, with preference for candidates in the Boston/New York area. This role requires frequent collaboration with team members on the east coast, and will be expected to work an east coast schedule. Pay Range The typical pay range for this role is: $67,900.00 – $182,549.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 06/16/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Our Work Experience is the combination of everything that’s unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it’s our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.