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Job details

Technical Account Manager - job 7 of 21

Job Summary

A company is looking for a Technical Account Manager, US.

Key Responsibilities
  • Manage and resolve technical, service, and infrastructure issues for customer support
  • Oversee onboarding, implementation, and conduct customer health checks
  • Act as the customer advocate with internal stakeholders and ensure customer feedback is documented
Required Qualifications
  • At least five years of experience in Customer Success / Support / Technical Account Management in a SaaS organization
  • Bachelor's degree in a related field; advanced degrees can substitute for experience
  • Ability to configure Windows Operating Systems and conduct preliminary dump-file analysis
  • Proficiency in macOS and Linux operating systems via terminal
  • Familiarity with network topologies and troubleshooting techniques

Average salary estimate

$85000 / YEARLY (est.)
min
max
$70000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 28, 2025

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