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Job details

Technical Support Associate - job 2 of 2

Job Summary

A company is looking for a Technical CS Associate to provide customer support and technical assistance.

Key Responsibilities
  • Provide prompt and efficient service to customers via phone and email
  • Collaborate with other support teams to maintain high-quality service standards
  • Advocate for customers by identifying areas for improvement and suggesting innovative solutions


Required Qualifications
  • 3+ years of customer service experience
  • 2+ years of experience in technical support focused on customer success
  • 2+ years of experience supporting consumer WiFi/Mesh networking platforms
  • 2+ years working with firewall configurations and service provider modems/routers
  • Ability to work remotely with a reliable broadband internet connection

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
May 23, 2025

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