Workforce Planning Analyst

Job Summary

A company is looking for a Workforce Planning Analyst - Provider Back Office.

Key Responsibilities

• Establish forecasts and staffing plans to meet service levels and financial targets
• Analyze inventory and performance, communicating necessary adjustments to leadership
• Support the preparation of reports and dashboards related to staffing and performance metrics

Required Qualifications

• 2+ years of experience in business/finance analysis or workforce forecasting and planning
• 2+ years of advanced proficiency in MS Excel with large data sets
• 2+ years of experience analyzing information from multiple data sources
• 1+ years of experience in back-office or call center transaction tracking
• Intermediate proficiency in MS Word and MS PowerPoint