Digital Manager

Rockstar is recruiting for a data-driven e-commerce management and consulting firm with offices in New York, Seattle, and Atlanta. Founded by former Amazonians, this company partners with brands to develop and execute integrated omni-channel sales strategies. The firm serves a global clientele spanning the United States, Canada, Mexico, United Kingdom, European Union, India, China, Japan, and Australia.

About the Role

A critical role on the team, the Digital Manager manages the ecommerce DTC site (.com) of a prominent, prestige beauty brand. This includes planning and executing product launches, brand and trade marketing activations, influencer relationships and strategy, bringing together disruptive creativity and executional excellence. This role involves close communications with and exposure to the brand founder, along with the GM and CFO, and is a prime position for an ambitious professional seeking high visibility and potential for growth.

Responsibilities

Site / Commercial

- Drive ambitious, profitable, and sustainable growth by shaping and executing a strategic .com plan

- Partner directly with the founder, GM, and CFO, propose and deliver disruptive trade and brand activations across retailers and categories to generate awareness and sales opportunities

- Work on budgeting and forecasting cycles, including meticulous management of retail and net sales performance and landing

- In close collaboration with Finance and Supply Chain, contribute to S&OP and financial forecasting processes to deliver high forecast accuracy and inventory targets

- Manage product launches across .com and retail partnerships

- Manage email campaigns and communications with the customer base

- Manage vendor and retail partner relationships

Education & Artistry

- Be an advocate of the consumer-facing sales and education journey, cascade ideas and feedback to elevate best-in-class service

- Partner with Creative to evolve educational content, tools, and assessment measures, ensuring field teams have the best tools for their teams and customers

Requirements

- Experience: Experience in the beauty industry, with desired Omni Channel experience.

- Experience with the following platforms:

  - Shopify Plus

  - Klaviyo and/or Yotpo

  - Google Analytics/GA4

- Education: Bachelor's degree

- Software Skills: High proficiency in MS Office, including Word, Excel, and Outlook.

- Communication Skills: Excellent written and oral communication abilities.

- Team Leadership: Demonstrated success in developing winning teams and fostering talent.

- Strategic Thinking: Strong strategic thinking and decision-making skills.

- Partnership Development: Ability to create winning partnerships with retailers.

- Results-Oriented: Proven track record as a fast-paced results driver, with a focus on unlocking opportunities and responsible forecasting.

- Creativity and Analysis: Creative thinker with analytical insight, capable of integrating art and commerce, digital and omnichannel perspectives.

- Consumer Focus: Consumer-focused mindset, with the ability to think globally and translate strategies locally.

- Data-driven and Intuitive: Ability to balance data-driven insights with intuition.

- Personal Attributes: Smart, confident, ambitious, high-energy, self-starting, intellectually agile, results-oriented, resilient, transparent, collaborative, curious, and hands-on.