Product Manager – Generalist

Who we are: 

Want to make an impact? Join our pack and come work (and play!) with us.

We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.

Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. 

At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees.

We are hiring a customer-focused Product Manager to join our Barcelona-based product team and help improve Rover’s product experience for our pet owners and sitters. In this role, you will be responsible for understanding customer needs, optimizing user journeys, conducting user and business research, and executing strategic initiatives that enhance customer engagement, conversion, and retention at scale. You will work cross-functionally with engineering, design, analytics, and marketing and operations to build seamless, intuitive, and impactful customer experiences that fuel Rover’s growth.

• Exposure to a wide-range of dimensions of Rover business: work across multiple teams (in Barcelona and Seattle) and functions helping the product organization.
• Opportunity to think across different project spaces: solve diverse product challenges and drive impact in multiple areas of the business
• Obsession over a breadth of customer problems: influence and improve customer experiences across Rover’s ecosystem

• Take on High-Impact, Cross-Team Strategic Initiatives:
• Assess, quantify, and prioritize new business opportunities that align with Rover long term business goals
• Track and assess pet industry trends that impact our company, our competitors, and our partners
• Lead large cross-functional and business-critical projects that unexpectedly arise outside of product teams OKRs, such as: legal and compliance initiatives, strategic contract negotiations that require product input, and international growth enablers

• Enable Product Acceleration & Agility:
• Design and execute consumer research across Rover and non-Rover customer groups to identify product features aiming to better serve our community
• Identify and execute opportunities to increase the effectiveness of product pods delivery and impact

• 5+ years of product management experience in high-growth, fast-paced environments. Preferably in a consumer marketplace or e-commerce environment.
• Proven ability to rapidly onboard into new product areas and drive execution. 
• Highly effective at driving and navigating cross-functional (engineering, design, and analytics) and cross-geography collaboration to drive business outcomes. This role will help product teams based in Barcelona and Seattle. 
• Strong business acumen, with experience in strategic analysis, competitive research, and opportunity assessment
• Excellent oral and written communication skills, including the ability to formulate and deliver thoughtful insights and recommendations around complex business problems and markets
• Ability to balance long-term strategic thinking with tactical execution
• Experience managing projects with legal, operational, or compliance constraints is a plus

• You have a true passion for Rover’s mission and values - and are highly motivated by the Commitment to serve our Community
• You care about driving business impact via improved customer experiences
• You can go get the information you need to validate your hypotheses and can synthesize it into what to do next
• You know how to leverage data to make decisions and drive efficiency
• You are curious about different parts of a product, being willing to help other teams deliver their goals
• You’re biased toward action, a great collaborator, and master disambiguator/simplifier
• You never stop pushing towards clarity and delivery and bring your cross-functional partners along with you.
• You never hesitate to roll up your sleeves and tackle something hands-on, you persevere when others fall away

• This role is based in Barcelona. We have a hybrid-working environment where all teams come together to the office every Thursday, and the flexibility to work from home the rest of the week. Candidates must be based in Barcelona (or willing to relocate).

• Competitive compensation
• Long-term incentive plan with a company performance-based cash payout
• Permanent contract
• Pension Plan
• Meal tickets through Cobee
• Generous PTO Allowance
• Hybrid schedule
• Private health insurance
• Discounted Gym Membership
• Bring your dog to work (and unlimited puppy time)
• Monetary help for adopting a dog plus yearly credit to use on our platform 
• Flexible work hours, sometimes you’ll need to be in at certain times, but on the whole, we’re pretty flexible when it comes to managing workload and time
• Grab snacks, fresh fruit, in our kitchen to keep yourself going 
• Regular team activities, including happy hours, game nights, and more

Rover is an equal-opportunity employer committed to promoting a diverse, inclusive, and inventive environment with the best employees. We’re driven by seeing our people succeed and grow, and we work to ensure everyone contributes to their fullest potential. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, protected veteran status, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable laws, regulations, and ordinances.