Presentation Workflow Coordinator - OH

Onsite Location: Columbus, OH 

Williams Lea, by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.

We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.

Williams Lea is hiring for a Presentations Workflow Coordinator for our Columbus, OH office

Shift: Monday to Friday 4:00 pm to 12:30 am, 

Pay: $22.80 - $24.00/hour + 10% shift differential

Benefits:

• Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
• 401k Retirement Savings Plan Including Employer Match
• Paid Time Off (PTO)
• Life Insurance
• Paid Parental Leave
• Short-term & Long-term Disability
• Healthcare & Dependent Care Flexible Spending Accounts
• Domestic Partner Coverage
• Commuter Benefits
• Legal Assistance
• Employee Assistance Program (EAP)
• Access to free on-site Gym
• Onsite Café
• Company Provided Parking
• Additional Employee Perks and Discounts

The Presentations Workflow Coordinator is an experienced position delivering exceptional customer service to our clients by providing timely and accurate desktop publishing support of an intermediate to advanced level. Advanced ability to assess PowerPoints, with a technical eye to detect and ensure proper corrections (creation, formatting, edits, proofing, etc.) for requesters. The position requires advanced software aptitude in those programs used for presentations, as well as speed and accuracy in a high-volume, high-pressure production environment. The Presentations Workflow Coordinator is responsible for the day-to-day coordination of workflow within a shift or site.

Job duties: 

• Intakes work requests from the client, including clarification of job instructions and negotiation of deadlines with the requester. Seeks alternate solutions to deadline requests, as needed 

• Prioritizes work requests across team and coordinates/balances multiple projects based on experience and following established guidelines, especially when working with escalated deadlines or issues 

• Creates and edits PowerPoints, mail merges, charts, graphs, tables, etc. 

• Scans and cleans up documents utilizing scanner equipment and appropriate software 

• Converts and cleans PowerPoints from other software applications 

• Evaluates personnel performance with the Supervisor/AM and assists in the development and improvement of individual and team skills 

• Demonstrates proper professional expectations for team members when dealing with client requesters and client work requests, including meeting deadlines and delivering high-quality work 

• Facilitates focus and coordination on and between shifts in the production of deliverables to the client in order to meet or exceed the client's expectations for quality, timeliness, and service 

• Bachelor’s degree preferred or equivalent years of experience able to substitute 

• Minimum of 3 years of related office experience with desktop publishing and creative design  

• Advanced knowledge of Microsoft Office suite (PowerPoint, Excel, as examples) 

• Excellent verbal and written communication and interpersonal skills necessary to communicate questions and/or suggestions to the client and other team members in a professional and customer service-oriented manner 

• Ability to work both independently and collaboratively as part of a team; self-motivated to ensure own production 

• Ability to work in a fast-paced, deadline-driven team environment while handling sensitive and/or confidential documents and information 

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

#GOC

#LI-TC1

RRD is an Equal Opportunity Employer, including disability/veterans