Connecting human answers to business questions is what SAGO is all about. We provide knowledge seekers with the tools, facilities, services, and global access capabilities for everything they need to get closer to their audiences. We are passionate about engaging with our industry colleagues by empowering researchers with resources to be successful today and the thought leadership to be most relevant tomorrow. We're a team of innovators, strategists, and problem-solvers dedicated to helping our clients connect human answers to business questions.
With a culture that values collaboration, creativity, and personal growth, we're looking for a German speaking Project Coordinator ready to join us in making a real impact.
As a German speaking Project Coordinator you will handle administrative tasks for qualitative studies.
This position can also be filled remotely from anywhere in Spain.
Your responsibilities:
- Review the screener,test programming logic, and translations of the screener considering national guidelines and based on experience, recommend changes to the screener to adapt to local market specifics.
- Initiate project chats with project manager, global and PC and Phoneroom supervisor
- Utilise the project chat to keep the project team informed on the status of the screener review and survey testing.
- Test initial survey programming
- Send programming request and any revision requests needed
- Understand the capability and limitation of internal system and be able to suggest changes to the screener and survey.
- Research background on unique therapeutic areas as needed to be able to sample the panel effectively.
- Understand the specification of the screener and the recruitment specifics, including checking the set up is done correctly according to the methodology and specification.
- Support Supervisors on vendor management to ensure external vendor engagement and smooth way of working when needed.
- Support Supervisors with panel management as needed.
- Work with Social media team to support recruitment using desk research to explore communities and support groups for recruiters to expand recruitment reach when needed
- Other supervisor administrative support as needed
CORE COMPETENCIES:
- High degree of accuracy
- Excellent verbal and written communication in English and German
- Organizational and critical thinking skills
- Time management and detail oriented
- Service/Client oriented
- Ability to work as part of a team
QUALIFICATIONS
Education:
- High School Diploma or equivalent
- Bachelors’ degree or equivalent experience preferred
Experience:
- 1-3 years’ in a customer service environment and/or office environment
Computer Skills:
- Microsoft Office/Computer Literate
- Sales Force
- Comprehensive Benefits: Enjoy a variety of company benefits designed to support your well-being, professional growth, and work-life balance.
- Company-wide recognition program
- Coorperate benefits platform
- Private Health Insurance
- Gym Membership
- Dynamic Global Environment: Join a dynamic, fast-growing, and global company where you can thrive in a dynamic and evolving professional landscape.
- Multicultural Work Environment: Thrive in a pleasant multicultural working environment with a great team spirit, fostering collaboration and diversity.
- Flat Hierarchies: Experience flat hierarchies and short decision paths, facilitating efficient communication and a collaborative work culture.
SAGO is committed to creating a diverse and inclusive environment, and proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability.